The Finance industry will promote the application of virtual assistants
Currently, the Ministry of Finance considers the application of information technology and digital transformation to serve the leadership, management and administration of key tasks, especially in the state budget (state budget) sectors, tax, customs, state treasury and other fields are the key and strongly deployed tasks, being the backbone of the industry's leadership and administration process.
100% of MOF's administrative procedures have been provided with online public services. The Ministry of Finance's online public services provide more and more utilities, reducing time, costs, and bringing satisfaction to organizations, individuals and businesses when engaging in transactions with financial agencies.
In the immediate future, the Finance industry has gradually implemented the application of artificial intelligence (AI) and virtual assistants in some key professional activities and the direction and administration activities of the Finance industry, such as policy implementation, formulation, planning and evaluation of the Ministry of Finance; risk management in tax, customs, state budget expenditure control, stock market, ... Mobile devices, robots, social network data are connected, data is collected, analyzed and providing managerial support services, "proactively providing" new public financial services for people and businesses in a personalized model on many channels and means of communication.
Striving to 2030 artificial intelligence and virtual assistants become popular in the operations, construction, planning, policy evaluation of the Ministry of Finance and providing digital financial services to the people, business people, business through digital communication channels made by artificial intelligence applications, and etc. |