Mong Cai focuses on effective digital transformation in administrative reform, improving the business investment environment, enhancing competitiveness, aiming to build a smart city, gradually improving the efficiency of utility provision serving socio-economic development, people and businesses.

Smart digital citizen application and reflection of the scene "Mong Cai Smart" is a digital platform that represents the advanced, in line with the practical requirements in management innovation, creativity in economic - social development administration of Mong Cai city. The provision of smart city services through the application, with 13 main features and components, helps people to interact directly with state agencies in the fastest way and access convenient information.

Mr. Nguyen Van Suu, from Ka Long ward shared: “After a long time of installing the Mong Cai Smart application, I find it very convenient and useful. People can promptly and accurately report inadequate information about people's lives to the authorities. I myself have also submitted to the application a feedback related to the construction order and have been handled and replied by the authorities very quickly.