The plan identifies six important goals with multiple measures. Specifically: Continue to maintain, continuously and effectively improve the Quality Management System according to National Standard TCVN ISO 9001: 2015 at the departments and units under the Department. Cadres, civil servants and public employees are qualified, capable, knowledgeable about the quality policy, quality objectives, and implement the quality management system. Participate in training courses to improve professional qualifications and skills.

Strictly and strictly implement announced administrative procedures; ensuring that 100% of administrative procedures are carried out according to the one-stop-shop, one-stop-shop mechanism to be resolved within the stipulated time (of which 80% are resolved ahead of time). Continue to review and expand administrative procedures to provide online public services fully and partially in the direction of convenience and easy access to individuals and organizations when using.

Striving to fulfill the target of 60% or more administrative procedure dossiers handled through online public services; online payment reaches 50% or more. 100% of documents and records related to the internal document system's processes are regularly maintained, arranged in sequence, with a list of documents and records according to the 5S model.