Among the city's 34 wards and communes, Dien Bien ranked first in the Community Community ranking with 818.66 points. Achieving this result, Dien Bien ward has focused on community development in a synchronous and strong way. To serve the direction and administration work, the Ward People's Committee exploits and effectively uses specialized software and shared software of the Central and the province; 100% of documents and work records are created, processed, and digitally signed in the electronic environment.

To form digital citizens, fiber optic broadband network infrastructure, 4G and 5G mobile information networks are covered to 100% of agencies, organizations and households. The ward also installed public Wifi systems at ward offices, police stations, medical stations, schools and cultural houses to serve people with free access. Mr. Le Dinh Mao, Secretary of the Party Committee, Chairman of the People's Council of Dien Bien ward said: "Currently, all schools, clinics, businesses and business establishments in the ward use these methods." Convenient electronic payment instead of using paper receipts. The city's first "Market 4.0" model was also formed in Dien Bien, making digital payment the main payment tool for people. In 2023, Dien Bien will be the first ward of the city and one of the first 5 localities of the province to implement the "3 no" model: No need to declare information multiple times in performing public services; not using cash in some essential services; There is no need for direct contact with the government to create new progress in the community."